NeoTicker Blog

Many users have experienced difficulties in moving their NeoTicker installation onto a new computer with Windows 7 and NeoTicker 4.40 (or higher).

Here is a short explanation of what to do.

1. Clean installation of NeoTicker 4.40 (or higher). DO NOT INSTALL AN OLD VERSION FIRST AND PERFORM AN UPGRADE. Make sure there is no other old version files there.

2. Launch NeoTicker once. It will let NeoTicker copy all the necessary data files to the user document directory.

3. DO NOT COPY your old files into NeoTicker’s application directory

4. Copy your user files like windows, groups, indicators, cache data, etc. into the newly created NeoTicker4 data folder located at the user document directory under the TickQuest folder.

The default data location is,
Libraries>Documents>TickQuest>NeoTicker4

At this point, when you launch NeoTicker, it will pick up your old settings and function properly from the default data location.

Windows 7 is not Windows XP although they share the same name. You cannot copy user data into application directory without special permissions and changes to the user authorizations from Win7.

By following Win7 standard and copy your existing user files into the document folder as outlined above, it will save you a lot of troubles from struggling with Windows 7 UAC (user access control) mess in the future.

The advantage of doing a proper installation is that all you need in the future, when you move your NeoTicker from one computer to another, is to copy the whole folder located in the documents folder onto the new computer in the same location. No more messy selection of files from within the application direcotry to copy over to the new computer.