What’s New

Jun
15

In-house server room relocation and expansion

We are in the process of relocating our in-house network servers, data servers, etc. into a new location within the office. And it turns out that everybody wanted to expand the # of servers, so we’ve made adjustment to our plans to expand the server room.

That in turn will affect our data uploading capabilities (i.e. backfill servers) in the coming 2 weeks in case someone unplug the wrong router within the network. (I hope not!)

Any abruption to backfill data should be short and timed so that it will only happen during off peak trading hours.

Jun
14

Getting Ready for NeoTicker 4.30 Part 1

NeoTicker 4.30 is coming soon. There are things current users need to know and there are things power users wanted to know.

As usual, many new users do not understand why going from 4.20 to 4.30 is such a big deal. So, I am here to explain why.
Continue Reading…

May
26

Grid Optimization – Kicking It Up a Notch!

As we are working on the next major release of Grid Optimizer, we listed out various areas that we would like to see improvements on,

– database component that is in use in version 1 is not as efficient at 200K+ records
– how to squeeze out more horse power from each computer during optimization as the current generation of computers are much more inline with our concept of parallel computing
– OLE automation is missing

All these items, however, require us to make architectural changes. Thus we’ve finally decided to go for a version 2.0 release as oppose to staying with the version 1 naming.

I like what I see so far from the prototypes. I am sure you will all like the coming release of Grid Optimizer.

May
11

NeoTicker Roadmap 2010 Update

The last NeoTicker 4.20 build was released for several days now. We are now on full speed to work on various features we have wanted to put into NeoTicker for a long time.

Several new features are in beta testing right now for the first release of NeoTicker 4.30 –

1. Ability to reduce memory footprints on nested indicators
2. Several drawing tools related new features and advancements
3. An edge that many people, both NeoTicker users and other traders, have been asking about – due to my frequent posting in several trading forums in real-time

As usual, I keep asking for more changes and improvements after testing the new version while those requests are not in the specifications I made. I suspect that my programmers are not that happy at the moment. =)

May
11

Mail Server Issues Resolved

Just an update to let everyone knows our issues with junk mails and messages are resolved.

Thank you everyone for being patient and understanding during the time we were struggling with this kind of unavoidable problems in this Internet age.

Edit: There were several days during this period where many of our emails are completely removed at the ISP end due to the flooding of incoming emails. Should you find that we may not have responded to your messages for this very reason, please resend your email.

Apr
16

Mail server issues

We receive tons of junk mail all the time. And tons of junk posts in forum and blog site everyday. It is normal everyday business for us to clean up these messages and posts.

But this time its different – Someone obviously bombed our domain with thousands of messages and posts at the moment. Not sure if it is malicious attack or just bots exploiting potential weaknesses.

We are dealing with the issue now and it will delay our response. Sorry for the inconvenience.

Apr
9

In-house computer upgrades

We are upgrading computer and networking hardware across our office today.

Email response can be delayed as our connection to the Internet may be disrupted from time to time.

Thank you for your understanding.

Apr
2

Holiday Hours

Over this holiday weekend,

1. our sales office is closed from April 2nd Friday to April 5th Monday

2. support is available thru email and forum

Mar
27

NeoTicker Roadmap 2010

compassMany users have contacted us asking what we are going to do next with NeoTicker. Here is the roadmap.
Continue Reading…

Mar
12

New Look of Our Company Site

We have, by accident, uploaded the new web site design as oppose to just transferring the old site to our new hosting service. After a short and energetic debate, we have decided to keep the new design and go from there.

If you find pages are being revised frequently, it is something to be expected in the coming few weeks.

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