NeoTicker Blog

New Feature

– support the latest version of FXCM Order2Go Interface
– multiple account support in trading systems
– transparent handling of limit orders and stop orders
– works with both mini and regular accounts

Usage Issues

– Requires NeoTicker 4.20 Build 20 or later releases

– Requires No Dealing Desk option enabled for the FXCM account

– If you want to use both FXCM Trading Station and NeoTicker at the same time, contact FXCM tech support to activate your account with multiple session access . That will allow you to use NeoTicker to do your real-time charting while using FXCM Trading Station to manage your orders. Remember though, having multiple session access will weaken the security of your account, thus proper protection and maintenance of your account login information should be followed. e.g. change your password frequently

– If you are going to trade your account directly from within NeoTicker, you need to contact FXCM to disable the hedge mode of your account. Hedge mode by default is enabled for all accounts. What hedge mode does is that it allows your trading account to maintain both long and short positions on the same pair at the same time. From our experience, it takes one to two business days to disable hedge mode after you contacted FXCM.